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Web Survey Bibliography

Title Computer-assisted Qualitative Interviewing: Testing and Quality Assessment of CAPI and CATI Questionnaires in the Field
Author Snijkers, G., de Leeuw, E. D., Hoezen, D., Kuijpers, I.
Year 1999
Access date 13.07.2004
Presentation ppt (66k)
Abstract Within a major redesign program of several socio-cultural surveys (POLS) at Statistics Netherlands, a comprehensive test program has been executed. One phase of this test program was a qualitative pilot study. The newly designed, complex computerised questionnaire had to be administered with a mixed mode scenario (CAPI-CATI or vice versa), in order to reduce non-response. The aim of the pilot was to choose one scenario. This choice was based on response rates, and interviewer and respondent preferences, by using among others debriefing questions. A second goal of the pilot was to assess the quality of some questions. This was done by using cognitive interviewing techniques (reaction coding and probing) in the field. These techniques, as well as the debriefing questions, were integrated in the computerised questionnaire, resulting in a Computer-Assisted Qualitative Interviewing tool (CAQI). We feel that this pilot study could not have been carried out without CAQI as a quality assessment tool.
Access/Direct link Homepage - conference (abstract, presentation)
Year of publication1999
Bibliographic typeConferences, workshops, tutorials, presentations
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Web survey bibliography - 1999 (45)